Monday, 24 September 2007

Today's trip hazard

Dyson Road, E11. A fence panel with nails sticking out of it. Let's hope no blind pedestrian walks this way. The Council used to have a freephone CLARENCE hotline for residents to phone up and report stuff like this. But then they phased it out, to save money. Now you have to phone the Council's main switchboard, listen to an interminable sequence of recorded messages, then speak to an operator, who puts you through to an extension, which no one answers. Or they do answer and you then get mysteriously cut off. And so you have to start the process all over again. All at your own expense. Is it any wonder that people don't bother?